Recent Articles
Linear Access Base User Addition
Linear Access Base User Addition Adding a User Select the add user button Enter first name last name, and phone number Add new card by selecting "Assign New Individual Card" Enter last 5 of the card number and select the facility code and select "OK" ...
Ground Fault/Open Circuit on Keypad
Ground Fault/Open Circuit on Keypad A ground fault on an alarm system usually means that there is a short somewhere in the system. It could be anything from a broken/cut wire to a bad sensor. It will always need a CIA technican scheduled to come ...
SMARTPLUS Commercial Employee Guide
SMARTPLUS Commercial Employee Guide Downloading the SMARTPLUS App Click here to download the SMARTPLUS App ** Ensure to allow notifications if prompted ** Logging Into Account With Email You will receive an email similar to the one above. (If you ...
eCloud User Configuration (Community/Residential Use)
eCloud User Configuration (Community/Residential Use) Updating Resident Information Navigate to the "Resident" tab Select the eye icon for the Resident Editing Resident Information Select "Edit" to change resident information such as name, phone ...
eCloud User Configuration (Office/Commercial Use)
Adding a New User (Office/Commercial Use) Adding a User Navigate to the "People" tab Select "New" Select users department (These can be created in the "Department" tab) Always select "Personnel" Enter first and last name of user Enter the user's ID ...
Fire and Alarm Topics
Access Control Topics