SMARTPLUS Commercial Employee Guide

SMARTPLUS Commercial Employee Guide

SMARTPLUS Commercial Employee Guide

Downloading the SMARTPLUS App

  2. ** Ensure to allow notifications if prompted **

Logging Into Account With Email


  1. You will receive an email similar to the one above. (If you haven't, please contact you Admin Department) 


  1. Select the QR scanner in the top right or enter your username and password 
  2. Ensure that it says "EMEA"  **(If it does not, click "North America" and change to "EMEA")**



Logging Into Account With Phone Number


  1. Select "Login Via SMS"
  2. Ensure that it says "EMEA"  **(If it does not, click "North America" and change to "EMEA")**



  1. Enter your phone number and select "Obtain Code"
  2. You will get an SMS text message with a code (It may take 45 seconds to receive the message)
  3. Enter the code and select "Login"

Unlocking a Door


  1. To open a door, simply select "Open Door" 

Setting Up Face ID (Only for Compatible Systems)



  1. Select "Me"


  1. Select "Authorization"


  1. Select "Face Recognition"


  1. Select "Get Started"


  1. To ensure effective use of facial ID, ensure that you are in front of a blank background during setup


  1. Your face will now be active within 1-2 minutes




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